001 / Tek2Serve / Est. 2026

We build the boring bits that make you money.

Infrastructure, automation, AI integration, custom development. Production-grade engineering for businesses that need things to actually work — not slide-deck theatre.

SYSTEMS OPERATIONAL UK · EU · GLOBAL — : —
002 / Capabilities

Everything you'd hire three agencies for, under one roof.

Nine disciplines. One team. From bare-metal infrastructure to user interfaces to penetration testing — no handoffs, no finger-pointing, no "that's not our department".

  1. / 01

    Infrastructure & DevOps

    • Container orchestration & deployment
    • Reverse proxy & TLS automation
    • Cloud server provisioning
    • Firewall & intrusion prevention
    • Automated abuse blocking
    • Backup & disaster recovery
  2. / 02

    Web Development

    • Custom WordPress themes & plugins
    • Bespoke PHP & Node.js backends
    • Responsive & accessible front-end
    • Performance & Core Web Vitals
    • Static sites with global CDN
    • Headless CMS architectures
  3. / 03

    Automation & Workflows

    • n8n workflow design at scale
    • Webhook-driven event pipelines
    • Scheduled jobs & cron orchestration
    • Multi-step data transformation
    • Error handling & retry logic
    • Process automation strategy
  4. / 04

    API Development & Integration

    • REST & webhook API design
    • Third-party platform integrations
    • OAuth, JWT & bearer-token auth
    • Rate limiting & quota management
    • Custom middleware
    • Data mapping & transformation
  5. / 05

    AI & LLM Engineering

    • Claude, GPT, Gemini, Llama integration
    • Multi-model routing & fallback
    • AI agents & tool-use orchestration
    • Prompt engineering & optimisation
    • RAG & vector search systems
    • AI-augmented internal workflows
  6. / 06

    Data & Analytics

    • Google Sheets / Drive APIs
    • ETL pipelines & transformation
    • Real-time multi-system sync
    • Deduplication & matching logic
    • Custom dashboards & reporting
    • Cross-platform attribution
  7. / 07

    Email Infrastructure

    • Self-hosted mail server deployment
    • SMTP / IMAP & webmail
    • SPF, DKIM & DMARC setup
    • Deliverability & reputation
    • Anti-spam & antivirus pipelines
    • Transactional email systems
  8. / 08

    Security & Compliance

    • GDPR / UK GDPR alignment
    • Hardening & secrets management
    • TLS, encryption & access control
    • Audit logging & monitoring
    • Pre-launch security review
    • ISO 27001 / SOC 2 prep
  9. / 09

    Cybersecurity & Pen Testing

    • Web app pen testing (OWASP Top 10)
    • Infrastructure assessment & hardening
    • Source code & dependency audits
    • Phishing simulation & red team
    • Email security audit (SPF/DKIM/DMARC)
    • See our own security posture →
003 / Specialised Engineering

Niche capabilities most agencies don't touch.

Years of solving unusual problems in production has built deep expertise in areas other developers won't go near.

/ Browser Automation

Headless scraping with VPN tunneling

Puppeteer-driven data collection through encrypted WireGuard tunnels with kill-switch protection, session handling, and intelligent pagination. Built for scale, designed to stay invisible.

/ Voice & Telephony

Asterisk & ViciDial call infrastructure

Full call-centre stacks: SIP carrier integration, AMD detection, recording, conference bridges, agent provisioning and least-cost routing. Tuned for audio quality and uptime.

/ Documents

Document automation pipelines

Dynamic PDF generation, e-signature flows, audited document packages.

/ Lead Routing

Pingtree & lead distribution

Real-time multi-buyer routing with fingerprinting, OTP verification and disposition tracking.

/ Databases

Database performance tuning

MySQL / MariaDB optimisation, indexing strategy, Redis caching and replication.

/ Continuity

Backup & disaster recovery — designed to actually restore.

Automated backup pipelines, off-site retention, regular restore-testing and rapid recovery procedures. Most "backups" we audit aren't restorable. Ours are tested.

004 / Toolkit

Battle-tested tools, not trends.

Production-tested daily. Open source where possible. Boring where it matters.

tek2serve@studio · ~/toolkit
$ ls --grouped /toolkit
languages
phpjavascripttypescriptpythonbashsql
web_platforms
wordpressnode.jsheadless_cmsstatic_sites
automation
workflow_engineswebhooksschedulersdata_pipelines
data_layers
relational_dbkv_storein_memory_cacheetl
cloud_infra
linuxcontainersreverse_proxytls_automation
ai_llm
claudegptgeminillamamistralagentsrag
voice_telephony
sippbxamdwebrtc
security_devops
hardeningsecrets_mgmtbackup_drmonitoringpen_testing
005 / The Difference

Six reasons we're not like the others.

What sets us apart from generic agencies, freelance developers, and offshore teams.

  1. i

    End-to-end capability.

    From bare-metal infrastructure to user interfaces, one team handles the whole stack. No handoffs between three vendors. No finger-pointing when something breaks. No "the other agency built that". When you call us, we already understand the whole system.

  2. ii

    AI-augmented engineering.

    We use the leading AI models — Claude, GPT, Gemini and others — in our daily delivery. Not as a marketing gimmick, but as a genuine multiplier in how we plan, build, debug and ship. We pick the right model for each task. The work moves faster, the quality is higher, the specs are tighter. You get the benefit.

  3. iii

    Production-grade only.

    Everything we build runs live, handling real traffic, in production. No proof-of-concept code that falls over under load. No "we'll fix that bit later." Our internal standard is whatever ships works tomorrow morning at 3am with no one watching.

  4. iv

    Security first, not last.

    Hardening, secrets management, least privilege and TLS by default. Security isn't an afterthought we add before launch — it's the starting point for every architecture decision. We've audited too many systems that got bolted-on security to do it any other way.

  5. v

    Direct engineer access.

    You talk to the people building it. No layers of account managers, project coordinators or BDR farm hands between you and the work. When you have a question, you get an answer from someone who can actually do something about it.

  6. vi

    Custom-built, not templated.

    No off-the-shelf shortcuts or recycled boilerplate. Every solution is designed for your specific requirements. We use proven open-source frameworks, but the implementation is tailored — never copy-paste from the last project.

006 / Our Approach

How we actually work.

Four phases. No theatre, no charge-by-the-hour padding. Each step has clear deliverables and a clear point where you decide whether to keep going.

  1. i

    Discovery & audit.

    Free 30-45 minute call. We listen, ask sharp questions, and figure out what you actually need versus what you think you need. If we're not a fit, we tell you straight away. No hard sell.

  2. ii

    Proposal & scope.

    A clear written proposal: what we'll build, what it costs, what the timeline looks like, and what's NOT included. No vague "agile estimates" — real numbers you can decide on.

  3. iii

    Build & integrate.

    Work happens. Regular check-ins, shared progress, no surprises. We ship working code into production environments — not staging that nobody ever promotes. You see things working, not slide decks.

  4. iv

    Launch & ongoing support.

    Live monitoring, security updates, backups, and continuous improvements. Most clients move to a monthly retainer because production systems need real maintenance, not "set and forget" wishful thinking.

007 / Frequently Asked

Questions before questions.

Quick answers to the things we hear most often. If yours isn't here, ask us directly.

Q.Do you only work with one industry?+
A.

No. Our work spans legal, financial services, lead generation, call centres, e-commerce, SaaS and more. The technology fundamentals translate across sectors — what changes is the domain knowledge we pick up quickly during discovery.

Q.Do you build from scratch or use templates?+
A.

Custom-built. Every project starts from your actual requirements, not a recycled boilerplate. We use proven open-source frameworks (WordPress, n8n, Node.js) but the implementation is tailored to your business.

Q.Can you take over an existing system someone else built?+
A.

Yes. We frequently inherit, document, harden and improve systems built by previous developers or agencies. We start with an audit, identify the risks, and stabilise before making changes.

Q.Is AI just hype, or do you really use it?+
A.

We use the leading frontier models — Claude, GPT, Gemini and others — in our daily delivery. Not as a marketing gimmick, but as a genuine multiplier in how we plan, build, debug and ship. We're model-agnostic and pick the best tool for the job.

Q.Do you offer ongoing support after launch?+
A.

Yes. Most clients move to a monthly retainer covering monitoring, security updates, backups and ongoing improvements. We can also handle one-off projects or emergency interventions.

Q.How do you handle sensitive data and credentials?+
A.

Encrypted in transit (TLS) and at rest. Secrets stored in environment variables or secret managers — never in code or git. Access controls follow least-privilege principles. Full GDPR alignment.

Q.What's your typical project size?+
A.

From small focused tasks (a single integration, a security audit) up to multi-month builds spanning infrastructure, automation and front-end. We scope honestly and prefer to start small if you're unsure.

Q.How do we get started?+
A.

Send a message via the form below or email us directly. We'll arrange a discovery call, understand what you need, and come back with a clear proposal — no obligation.

008 / Contact

Reach us your way.

Pick whichever channel suits you. Quick AI chat for browsing questions, a form for detailed briefs, or message us directly on WhatsApp, email or phone. We meet you where you are.

Or send a detailed brief

Got something specific to describe? Use the form. Read by a human, replied by a human, usually within one working day.

Company Tek2Serve Ltd
Co. No. 16939051 · England & Wales
Address 71-75 Shelton Street,
Covent Garden, London, WC2H 9JQ
Coverage United Kingdom · Europe ·
Remote Worldwide

Studio · Online